Privacy Policy

Last updated: 30 May 2025

Introduction

Alan Grant Associates is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage our services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy laws.

Who we are

We are a Chartered Building Surveying practice operating in the United Kingdom. Our contact details are:

Company Name: Alan Grant Associates
Address: Caerketton House, Mauricewood Mains, Mauricewood Road, Milton Bridge EH26 0NJ
Phone: +44 (0)131 516 2960
Email: enquiries@alangrantassociates.com

What Personal Data We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Phone number
  • Property address and related details
  • Payment information (only where necessary)
  • Technical information such as IP address, browser type, and operating system
  • Any other personal data you provide to us when contacting or engaging with us

How We Collect Your Data

We collect data when you:

  • Fill in a form on our website
  • Contact us via email, phone, or social media
  • Engage us to provide surveying or other professional services
  • Sign up to receive communications or updates
  • Visit our website (via cookies or analytics tools)

How We Use Your Data

We use your personal data to:

  • Respond to your enquiries
  • Provide building surveying and related services
  • Manage billing and accounts
  • Meet legal and regulatory obligations
  • Improve our website and services

Lawful Bases for Processing

Under the UK GDPR, the lawful bases we rely on include:

  • Contract: Processing is necessary for a contract we have with you.
  • Legal Obligation: To comply with a legal requirement.
  • Legitimate Interests: For our legitimate business interests, provided your rights don’t override these.
  • Consent: Where you have given explicit consent (e.g., for marketing communications).

Data Sharing and Third Parties

We do not sell or rent your data. We may share your data with:

  • Service providers (e.g., IT support, payment processors)
  • Professional advisers (e.g., accountants, legal advisors)
  • Regulatory authorities, where required by law

Any third parties we work with are required to comply with data protection legislation and ensure your data is secure.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Typically, we retain client data for 6–7 years after our business relationship ends.

Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data (where applicable)
  • Object to or restrict processing
  • Request transfer of your data to another party
  • Withdraw consent (where processing is based on consent)

To exercise any of these rights, contact us at enquiries@alangrantassociates.com

Security

We take appropriate technical and organisational measures to safeguard your personal data, including encryption, secure servers, and access controls.

Cookies and Tracking

Our website uses cookies to improve user experience and collect anonymous usage data. For more information, please see our Cookie Policy.

Changes to This Policy

We may update this policy from time to time. Please check this page regularly for updates.

Contact and Complaints

If you have any questions or concerns about this policy or your personal data, please contact:

Email: enquiries@alangrantassociates.com
Phone: +44 (0)131 516 2960